--Please reach out to us before leaving negative feedback. Happy customers are our top priority.

--Thank you for giving us a chance to make things right with good communication.

- All emails will be answered within 1 business day.  If you do not receive our reply, please kindly resend your email and we will reply to you as soon as possible.

- Exchanges will only be processed within 7 days of receipt of the original item, please contact us as soon as possible if an exchange is needed at support@cableintehbay.com

- Customers are responsible for returning fees (shipping costs will not be refunded on returns)

- If you find any quality problems when you receive your item(s), please contact us as soon as possible at support@cableinthebay.com, we promise to resolve the issue within 48 hours.

- Full refund or exchange is valid within 60 days after original payment confirmation.

- Items must be returned within 30 days, with a full refund (with the exception of shipping costs to return the item back to us).

Any questions or concerns?  Please contact us at support@cableinthebay.com